Surgical Growth Partners
Website Terms and Conditions
Last Updated: June 28, 2026
Welcome to our website. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our professional services, including business development, data analysis, website design, SEO analysis, marketing strategy, brochures, speaking events, and business coaching.
By browsing this website or engaging our services, you agree to comply with and be bound by these Terms. If you disagree with any part of these terms, please do not use our website or services.
1. Services and Scope of Work
Quotations and Proposals: Any formal proposal, project brief, or quote we provide will outline the specific scope of work, timelines, and fees. Those project-specific documents will sit alongside these general Terms.
Scope Creep: For services such as website design, brochure creation, and SEO analysis, any work requested outside the originally agreed scope will be subject to additional fees, which will be quoted to you before the work begins.
Client Cooperation: To deliver our services (especially data analysis and coaching), you agree to provide timely access to necessary information, assets, and data. We are not liable for project delays caused by a lack of client cooperation.
2. Fees, Payments, and Refunds
Our Materials: We retain all intellectual property rights in our pre-existing materials, business coaching frameworks, strategic methodologies, and template designs used on this website or during our delivery of services.
Project Deliverables: Upon full and final payment of all outstanding invoices, ownership of the specific custom deliverables created for you (such as your finished website design, custom code, or brochure artwork) will transfer to you.
Client Materials: You warrant that any text, images, or data you provide to us to build your website or analyze your marketing does not infringe on any third party’s intellectual property rights.
3. Intellectual Property (IP)
Payment Terms: You agree to pay all fees in accordance with the payment schedule outlined on our invoices or service agreements.
Late Payments: We reserve the right to suspend work, pause ongoing coaching sessions, or temporarily restrict access to completed website designs if invoices remain unpaid past their due date.
Refund Policy: Our services are subject to the protections guarantees provided under the Australian Consumer Law. Outside of our statutory obligations under the ACL, fees paid for completed services, scheduled coaching sessions, or custom website design milestones are generally non-refundable.
4. Relying on Data, Coaching, and Advice
No Guarantees of Financial Outcome: Our business coaching, strategy approaches, and marketing analysis are designed to guide and support your business development. However, we do not guarantee specific financial returns, revenue increases, or commercial success resulting from our services.
SEO Dynamics: You acknowledge that Search Engine Optimization (SEO) algorithms are controlled entirely by third parties (like Google). While we use industry-standard practices, we cannot guarantee specific page rankings or traffic volumes.
5. Limitation of Liability
Australian Consumer Law: Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy implied by the Competition and Consumer Act 2010 (Cth) that cannot be lawfully excluded.
Maximum Liability: To the maximum extent permitted by law, our total liability to you for any loss or damage arising out of or in connection with our website, advice, or services is limited to the total amount paid by you to us for those specific services.
Consequential Loss: We are not liable to you or any third party for any indirect, incidental, or consequential loss, including loss of profits, loss of data, business interruption, or damage to goodwill.
6. Website Misuse
You must not use this website to:
Transmit or upload malicious code, viruses, or data-harvesting software.
Attempt to gain unauthorized access to our web hosting servers or back-end databases.
Scrape, copy, or duplicate our website design, layouts, or written content for commercial purposes without our express written permission.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of [Insert Your State, e.g., Victoria], Australia. Any disputes arising out of or in connection with this website or our services will be subject to the exclusive jurisdiction of the courts of that State.
8. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Company Name: Surgical Growth Partners